Guestbook and Feedback

  1. Great service and advice on which seat to purchase, it fits perfectly. Thanks for your help, Geoff, much appreciated.

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  2. Excellent communication and information about product quality of service and excellent quality of fixtures and fittings, first class delivery service, highly recommended Sitting very comfortably.

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  3. From deciding we needed a couple of new toilet seats to fitting them in less than 21 hours. Top fixing seats are a game changer - the hardest bit was getting the old hinges off as they were rusted solid! Great service. Thanks

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  4. Excellent in all ways, good choice, prices, service (got a phone call to check on a point) and rapid delivery. Very definitely a five star recommendation

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  5. My Wickes toilet was out of production and I needed a new toilet seat. It was not a common measurement. I went to umpteen places and searched on line. Wickes could not help but luckily I found this company and by sending the measurements , they came back with the perfect one. Thank you!!

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  6. Been through the usual online suspects - Amazon, ebay, B&Q, etc - and couldn't find a seat that would fit. Bumped into replacementtoiletseats.co.uk and ordered what seemed to be a best fit. On holding it in position it was clear it wasn't right, and the company took it back without hesitation and sent me an alternative that fitted beautifully. Great company, quality products, expert staff. 5 Stars!

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  7. I searched high and low for a "D" shaped toilet seat for my sister's old "Bathstore" suite .
    The replacement seat supplied arrived promptly (Royal mail) and fitted perfectly .
    Thank you .

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  8. I have been looking for a blue toilet seat for ages, I bought one 3 weeks ago, it didn't make it to the toilet, broke while we were assembling it, threw in bin. I have never quite been able to get the right shade of blue until now, the toilet seat arrived yesterday, fitting it took 5 minutes, it looks fantastic and didn't break the bank cost wise. Thanks

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  9. I’ve never replaced a toilet seat before and didn’t realise the various sizes, styles, fittings, colours etc. Fortunately none of that was an issue as knew everything. He went out of his way to help me get the correct size after I had order the wrong one. He even took the time to talk me through the installation process over the phone. His customer service was exceptional, his prices were very competitive and the choice was phenomenal.

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  10. Fantastic service, I had struggled for months to find a toilet seat and fittings to fit a top fit 23cm toilet bowl. It had driven me mad online trying to find something, this was clear it would fit, and delivered in less than 24 hours in the busy time before Xmas. Simple to fit and excellent service. Thank you

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  11. My local shop said I probably couldn't find a replacement unless my seat had a manufacturers name on it which it didn't. I found RTS online emailed over photos and took the measurements they requested. Hey presto they recommended a seat to fit. Easy to fit and quality components unlike those I took off. Very helpful staff. Highly recommended.

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  12. I have been looking for a replacement toilet seat for my downstairs toilet for over a year, I looked online as well as taking the toilet seat lid out to shops to try and find a replacement with no success. I came across Replacement Toilet Seats and decided to email over photos and measurements and was so helpful. I ordered with confidence. When it arrived it didn’t quite fit but that’s due to the hinge. was very helpful and persisted to help find a solution. I’m very happy that we’ve finally found a toilet seat that fits!

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  13. I needed a specific toilet seat and could not obtain it locally. Tried Amazon and eBay and were crazy prices even before delivery. Found replacementtoiletseats by accident and what a great find. I live in Northern Ireland and was wary about ordering.... How wrong was I? Emailed to enquire if they would deliver and yes... fantastic service, speedy delivery, super price and product first class and the match I needed.
    Thank you replacementtoiletseats, would thoroughly recommend to everyone and I would use again.

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  14. We were mortified when out toilet seat lid got broken by a freak accident during the early stages of the Covid19 lockdown.
    It's an unusual sized toilet which came as part of our 2009 Compact Bathroom Suite (since discontinued) - so finding a new replacement seat was difficult.
    Until that is, we found the RTS website, which actually had two of the correct sized seats to choose from - both reasonably priced.
    Our order arrived in 48hrs - was the correct size and easily fitted.
    So pleased with it we ordered a spare (for just in case) which also arrived in 48rs.
    Would thoroughly recommend RTS for their excellent website and delivery service

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  15. Purchased a further toilet seat for an ensuite toilet, ordered Monday, delivered Wednesday. Perfect replacement once again. Excellent service from RTS.

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  16. After help and advice I purchased a new seat for my toilet. It's perfect fit and match to a 20 year old white suite. Very reasonably priced at £30.99 having been quoted £124 by another company. Will definitely use RTS again and recommend to friends. Ordered Thursday 4th June, delivered and fitted Monday 8.6.

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  17. I purchased the Bermis wooden toilet sear in rose pink for my grandmother. She has a peach coloured suite, and although this isn't a perfect colour match, it is a perfect fit, it's wooden, therefore very comfortable for her, and it's a perfect fit, thanks to the fact I used the easy to use measuring guide provided with the product details online prior to ordering. She had bought a white plastic one in a well known DIY store, however this lacked the depth required, and did not fit her toilet at all, as her coloured bathroom suite has been fitted for a number of years. The rose pink wooden seat doesn't look too obviously different in colour than her peach bathroom suite, although it definitely has more pink tones than the photos show on the product for anyone considering purchasing the same.

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  18. Couldn't have had a better service. Toilet seat was spot on. Had been looking everywhere for ages. Many thanks.
    :-))

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  19. I had been trying for ages to find a non-standard sized seat to match the odd size fitting on my toilet unit and had no success on different sites until I came across this one on replacementtolietseats.co.uk which provided the ideal solution and delivered promptly, thanks very much....

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  20. I never realised there were so many different shapes and sizes of toilet seat, till I looked for a new one.
    The replacement toilet seat site was very easy to use and gave all the sizes and if they were top, bottom or dual fix.
    Simple to order and I was kept informed of progress.
    The seat was of good, sturdy quality.
    Highly recommended.
    Thank you
    Bill J

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  21. I was looking for a Cooke and Lewis replacement seat for my Fabian toilet for a while this company was very helpful and sent out the correct one straightaway impressive!

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  22. New seat arrived quickly and fits well. Many thanks!

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  23. Been a couple of weeks since we received our new seat. First rate service from time of order to receipt of seat. Like many other reviews, had been looking all over & unable to find anything until I found your site. Now fitted & working far better than the original that was supplied with the suite. Thank you & will recommend you to anyone who needs a new seat.
    Thank you

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  24. Extremely pleased with our replacement toilet seat. Fits our Fabian Cooke and Lewis toilet perfectly. We could have ordered a Cooke and Lewis replacement for £40 but we paid only £14.99 for this toilet seat and it is much better quality. Would definitely recommend Replacement Toilet Seats for their excellent service.

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  25. First class service , I will definitely use this company again .

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  26. Excellent service and prompt delivery

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  27. Good price, good product fast and professional service. well done replacementtoiletseats keep up the good work

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  28. Very speedy delivery, quick to fit, overall, well pleased

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  29. Fast delivery excellent product cannot fault

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  30. Been looking for seat and struggling for a while, gave replacement seats a call told to send photos of toilet and measurements. Week later they sent a link to a seat that they had that was a close match. It fits brilliantly, soft close and easy to fit and remove for cleaning. Recommended thank you.

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  31. Bought D WIDE 350mm Soft Close Duroplast White Toilet Seat as a replacement for our Ideal Standard Toilet Seat. The replacement for this from IS is £270 (not a typo) and was pleased to finally find one that fits at a much more reasonable price. Quick delivery as well. Great service. Thanks!

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  32. The toilet seat was delivered promptly, and you where the only shop that did a 235mm hinge gap, I could not get one anywhere well done.

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  33. Thank you so much for advising me on the best toilet seat to purchase, from the measurements I sent. It arrived swiftly, and was super easy to fit. I now have a gleaming new throne!

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  34. So so happy with everything! I was under a strict time pressure to get both loo seats in our holiday property replaced before flying out of the country and could find nothing off the shelf locally. Brilliantly efficient, good website & speedy delivery. Thank you very much!

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  35. Excellent and efficient service, we got want we wanted quickly and efficiently, the wide choice real helps - trying to get a look seat from the normal stores was less than helpful - will definitely us this company again.

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  36. Absolutely excellent company. Easily identified a compatible replacement toilet seat from accurate product descriptions & dimensions. We received our order within a day of placing it & fitted the seat easily. Total satisfaction with service, product, price & results. Thank you.

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  37. Spent ages looking for toilet seat, wish I'd known about this Company, fits perfectly quick delivery too

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  38. Excellent service 200% thank you so much

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  39. Thank you very much for a very speedy, efficient and friendly service. Very pleased to find a perfect match replacement seat.

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  40. Excellent service, easy to find what I wanted, arrived very quickly. Very easy to fit, no problems

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  41. Great service, very quick. Toilet seat was simple to replace took 5 mins.

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  42. Very quick services would recommend the item purchased is as exactally as discribed online. Just perfect. Thank you.

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  43. Excellent service, had searched high and low before finding RTS. Very few options when looking for a wide hinge fitting but RTS turned up trumps.

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  44. We had cause to contact R.T.S. due to a toilet seat we purchased developing a fault, rendering said seat inoperable.
    The gentleman I subsequently contacted - presumably the owner - could not have been nicer or more courteous.
    He immediately organised a replacement for us, which arrived promptly, and all is now well.
    Good old fashioned service, both honest and honourable, and I would recommend R.T.S.most highly. Thank you.

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  45. Very pleased with quality of item. Easy to order. No problem with fitting. Fantastic delivery service. What more could you ask for.

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  46. What a brilliant service!!!! Cannot fault it from order to receipt of goods. Good value for money, kept informed of every aspect of the order and extremely fast delivery. Would definitely recommend.

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  47. I have been having trouble finding a replacement toilet seat for my peach bathroom, I rang on the 19 July for advice and ordered a seat it arrived yesterday and is a perfect fit and colour, I am really impressed with the service I received, thank you.

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  48. thanks geoff can not praise you enough, the service was excellent and you found me the colour match. you have been so patient and sorted it all out so fast and always there at the end of the phone.I recommend you highly to all.many thanks again.

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  49. Many thanks. Order was placed late Tuesday night and delivered to the Channel Islands the following Monday morning. Great Company to deal with.

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  50. Great fast work, thanks

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  51. Excellent service. Ordered late Monday afternoon and the toilet seats arrived Wednesday lunchtime. So nice to have good service.

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  52. Really glad I found this website, quick delivery and good quality!

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  53. Good match and nice wood seat thanks

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  54. What excellent customer service. The first seat arrived and was damaged. A replacement was received within a couple of days. No problem whatsoever.
    Many other companies could learn from your excellent service and I would gladly recommend your firm to all.
    Thanks again.

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  55. Wow the match is great, thanks

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  56. My new champagne seat arrived today and its lovely. Thank you

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  57. Great product...quick delivery and easy to fit, Thanks.

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  58. Got my seat, great thanks, easy as....

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  59. Superb service. Seat arrived next day. Very helpful company.Thanks.

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  60. Great service! My seat arrived in two days. Thanks for your assistance with my initial enquiry, the colour match is good.

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  61. just a note to say thanks my seat arrived today and is fitted and working. great service seat arrived in good time.

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